At 8:30 on August 8, the first "Internet Plus" Smart Experiential Power Supply Business Hall (formerly Gezhouba Power Supply Business Office) in Yichang was unveiled, attracting more than 100 citizens in just one hour.

　　Face recognition works, even without your ID

　　At about 9 am, the reporter walked into the business hall seeing that the guides kept asking the citizens’needs and offering relevant guideline sat the circular guide desk.The staff of the integrated business counter is handling the business in a tight and orderly manner, while the citizens are enjoying the air conditioner and tea to wait for the call.

　　Some citizens are inquiring and paying electricity bills on the self-service machine, some doing their own business on the Pad, some in the experience zone, and some under the guidance of the staff to learn the smart meter re-operation.

　　"I finished my business from checking information, paying the electricity bill to printing out list in less than 2 minutes. I can also check the electricity consumption at home, which is very convenient and fast." A citizen who just completed the self-service enquiry and payment told reporters.

　　“Can I do business without my ID card?” A male citizen came to apply for electric power, but forgot to bring his ID card and other relevant documents. The staff guided him to the face recognition service area and collected portraits through the camera. After some information was compared and confirmed, the relevant business began to be processed.

　　"The original handling of electricity registration, renaming, transfer and other business, the head of household must carry ID cards, property rights certificates and other documents, but now only need to report the ID number, property right certificate number, all the things can be done through face recognition." Wu Xiangkui, the person in charge of Power Supply Office introduced, the “Internet Plus” Intelligent Experiential Power Supply Business Hall is an upgrade of the original Gezhouba Power Supply Business Hall, aiming to make full use of the carriers such as cloud computing, big data, internet of Things, mobile internet, artificial intelligence, etc. to provide smarter and faster power supply services.

　　Citizenscan do business on Pad

　　The original toll area and the business area have merged into a full-service integrated counter. The citizens can complete all the business in one window at a time, without having to take the number and wait repeatedly, at the same time,the glass window was removed from the counter, supplying more convenient service and closer communication between the staff and the citizens.The staff often spares their seat to the citizen until the service was over.

　　The customer waiting area also has an interactive platform, which is equipped with devices such as Pad. The public can use the computer, Pad and other devices to realize online inquiry and payment, and visit the State Grid Mall to avoid waiting in line.

　　The “Internet Plus” Experience Hall displays the map of the city's shore charging piles and the location map of the car charging station, which can be updated in real time. The electric car owners can learn about the nearest charging piles here.

　　Download app to monitor power consumption

　　"If the family loses power due to arrears, the public can pay the power charge through the smart power housekeeper APP, Alipay, WeChat, and then press and hold the reset button on the meter for 3 seconds tore-power." Yang Jing, the business manager is operating meter while introducing, the mobile APP also can be downloaded to remotely control all electrical switches in the home, monitor the power consumption timely, and realize shared electrification. (Reporter: Xiao Min, correspondent: Zeng Zheng, Intern: Zhao Xiaorong)