Yichang Sanxia International Airport has been awarded the Airport Customer Experience Level 1 Accreditation by Airports Council International (ACI). This achievement marks the highest international endorsement of the airport’s customer experience management system.

　　As the aviation industry’s first specialized certification dedicated solely to customer experience, the global, multi-tiered ACI Airport Customer Experience Accreditation provides a systematic framework to guide airports worldwide in standardizing and achieving excellence in this area. Obtaining this accreditation demonstrates that Sanxia International Airport has established a foundational customer experience management framework that is both systematic and aligned with international standards. (Reporter/Ma Jun)